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Still Need Help?

Please email and be sure to include as much detail as possible:

  • Description of the issues (with Screenshots/Recording if possible)

  • Device Details (Make, Model, iOS/Android)

  • The email address associated with the account

Support hours for Chilling are Monday-Friday, 8:00 AM to 5:00 PM Eastern Time; inquiries received outside of this time will be responded to during the next business day. 

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